1. Information We Collect

a. Personal Information

We collect information that you provide directly to us, such as:

• Firstname
• Lastname
• Email address
• Payment details (processed securely by third-party providers)

b. Non-Personal Information

We collect technical data automatically, such as:

• IP address
• Browser type
• Device information
• Usage data, including pages visited and actions taken

c. API Credentials

If you connect to third-party exchanges (e.g., Binance), we may store encrypted API keys for integration purposes. We do not store your login credentials.

2. How We Use Your Information

We use the collected information to:

• Provide and improve our services
• Process payments and manage subscriptions
• Communicate with you regarding your account, updates, and promotions
• Ensure security and prevent fraudulent activities
• Analyze usage to enhance the user experience

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

• Service Providers: We share information with trusted partners like Stripe for payment processing.
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new owner.

4. Data Security

• We implement industry-standard measures to protect your data.
• Payment data is encrypted and securely processed by third-party providers.
• API keys are encrypted and used only for the intended purpose.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies to:

• Enhance your experience on the platform
• Track usage patterns for analytics purposes
• Remember your preferences (e.g., theme settings)

You can disable cookies through your browser settings, but this may impact your experience on the platform.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of promotional communications
• Withdraw API integrations at any time
• Request a copy of the information we hold about you

To exercise these rights, contact us at contact@lyvo.io.

7. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce our agreements.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about these Terms, please contact us at: Email: contact@lyvo.io